1. Booking Process: Tours are booked through direct contact or via our website/WhatsApp. After selecting your tour, you will receive confirmation within 24 hours with all the details.
2. Customization: Travelers can customize their journey (locations, schedule, transportation, activities). Any changes before the tour are applied smoothly.
3. Payment & Confirmation: Payments are arranged securely and flexibly. Confirmation is sent immediately after agreeing on details.
4. Cancellation & Refund Policy: Cancellation 72 hours before the tour: full refund/reschedule. Within 72 hours: partial refund based on conditions.
5. Safety & Conduct: Safety is a priority. We provide professional guides and reliable transportation. Respect for sites and culture is mandatory.
6. Professional Commitment: We follow high service standards, respect timing, and provide support for all clients throughout the tour.